WELCOME TO SHOPPERS-INSANE!

PAYMENTS & COLLECTIONS CONTACT US

MADE TO ORDER

TERMS & CONDITIONS

ORDERING DETAILS

· All prices stated are in Singapore dollars (SGD$).
· Before making payment, please make sure that all orders made are correct, including the items' name, size, color, your shipping address (if you opt for shipping), etc. Amendment of order will not be possible once we process it for delivery.
· Once order has been sent in via the Order Form, there should be no cancellation made or you'll be barred from future purchases.
· Goods sold are non-refundable (restricted to valid reasons / circumstances - read Return Policy).
· In the event of Out Of Stock (OOS) items, we will do a full refund in the form of ShoppersINSANE credits, which you can use to offset your next purchase. No requests to refund in cash will be entertained.

MEASUREMENT GUIDES

· For all apparels other than PREORDER apparels, the following picture depicts the way we measure the apparels:

· For all apparels, other than apparels under the PREORDER tab, we usually measure the apparels using the units inches ("). To convert inches to other units (such as cm), you may use this online length unit conversion.

WAITING TIME ( FOR HOME BRAND INSTOCKS ITEMS )

· Once payment has been verified by our team, we will proceed to mail the item or arrange meet up with you for the collection of the item (depending on your mode of collection).
· For normal mailing, all items will be mailed within 2 working days upon verification of payment. Video proof of mailing will be provided.
· For registered mailing, all items will be mailed within 5 working days upon verification of payment.

WAITING TIME ( FOR TAILOR MAKE ITEMS )

· Please refer to the "TAILOR MAKE" tab for more information.

WAITING TIME ( FOR PRE-ORDER-ED ITEMS )

· For pre-order-ed items, it is only after payment has been verified that we will place the order for the item(s) purchased. There will definitely be a waiting time before the item can reach you. (Most of the time, it will be around 7-14 working days.) Therefore, if you cannot wait for the item to arrive / need it urgently, do refrain from purchasing pre-order-ed items. ShoppersINSANE will not be responsible for any late arrival of orders as there are bound to be times where the factory or shipping company delays shipment.

DISCOUNTS AND PROMOTIONS

· For any types of discounts and promotions, a discount code will be provided. This code should be written under "Discount Code (if any)" box found in the Additional Information section of the Order Form.
· ONLY 1 discount code can be used in the Order Form. Therefore, if you have won yourself 2 discounts (say, Buy 3 get 1 free and 10% off the total bill) from our giveaway, you can only choose to use 1 of the 2 codes given to you. The other discount code can be used the next time you purchase from us again.
· However, if you are part of ShoppersINSANE e-members, your e-membership benefits can be used in conjunction with another 1 discount code. Note: The usage of the e-membership should be written under the Additional Notes box found in the Additional Information section of the Order Form (refer to MEMBERSHIP FAQs for more information).

RETURN POLICY

· A 100% refund will be given for defected items. However, picture proof must be provided within 5 days of purchase. (If you took more than 5 days to inform us about the defect, we will not refund you as the defect may not be caused by us.)
· Items must not be washed or worn before, if not, no refund will be given. Do contact us for more information!
· Due to inevitable differences in monitor settings and the inaccuracy of a camera, photographs of items may not reflect the exact piece and colors of the items shown might differ slightly from the original piece. ShoppersINSANE will not be responsible for any slight deviation in colors or sizing between product description and actual product (due to possibility of a manufacturing error). Size measurements listed are only a guide and there may be a slight deviation with the actual measurements. 0.5" - 1" difference in measurements are not considered as a defects.

PAYMENTS & COLLECTIONS

We are accepting payment and collection only via: Payment through BANK TRANSFER & collection through POSTMAIL.

After sending in your order, kindly wait for our email regarding invoice & payment instructions (check your spam folder just in case). The invoice will include your items purchased, the PRICE of the item(s), the additional amount of shipping fee you have to pay on top of the price of the item and any other information that you should know (and INSANEpoints accumulated, if any). After which, you may then proceed to make your payment to shoppersINSANE's bank account: 189-87789-7 (POSB Savings) / 270-09061-3 (POSB Savings) . Payment should be made within 48 hours of receiving the invoice (unless we are told before hand that you cannot do so), or else the order will be cancelled.

After making payment, reply to our email with your payment details in the following format (so that we can check if the correct amount of money is being transferred):
I-Banking Name:
Amount Transfered:
Date of transaction:

After verification, we will inform you that we had received the payment. For the purchase of items from pre-order category, we'll proceed to place your order. Once your order has arrived, we will send what you have ordered to the address that you have provided. On the other hand, if you are purchasing items that are instocks, after verifying your payment, we'll send out your item on the next working day.

There are 2 kinds of postage mails that you can choose from. One of which is the normal mailing and the other is the registered mailing. The price for normal mailing will be a flat rate of SGD$1 per item on top of the price of your items while the price for registered mail will be an additional SGD$3.30 for the first item and SGD$1 for subsequent items. Tracking number will only be given to those who opt for registered mailing. Also, for normal mail, we are not responsible for lost mails (which happens often). Therefore, ShoppersINSANE encourage all customers to opt for registered mailing, as it is safer.

PREORDER - FEMALE DRESSES

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SID001 (Red / Black)

ONE SIZE REGULAR
Shoulder: 36, Length: 85cm, Bust:86cm, Sleeve: 55cm, Waist: 66cm, Hip: 84cm
Cotton

SGD $19.80

SID002

SIZE: S / M / L / XL / 2XL
S: Length: 80cm, Bust: 76cm, Shoulder: 35cm, Sleeve: 58cm
M: Length: 81cm, Bust: 80cm, Shoulder: 36cm, Sleeve: 59cm
L: Length: 82cm, Bust: 84cm, Shoulder: 37cm, Sleeve: 60cm
XL: Length: 83cm, Bust: 88cm, Shoulder: 38cm, Sleeve: 61cm
2XL: Length: 84cm, Bust: 92cm, Shoulder: 39cm, Sleeve: 62cm
Cotton + Spandex + Lace

SGD $22

SID003 (Black / Light Gray)

SIZE: S / M / L
S: Length: 100cm, Bust: 74-84cm, Hip: 84-90cm, Waist: 62-66, Sleeve: 58cm
M: Length: 102cm, Bust: 78-88cm, Hip: 86-92cm, Waist: 64-68, Sleeve: 59cm
L: Length: 102cm, Bust: 82-92cm, Hip: 88-94cm, Waist: 66-70, Sleeve: 60cm
Cotton + Spandex

SGD $20.50

SID004 (White / Black)

SIZE: M / L
M: Length: 80cm, Bust: 84-90cm, Sleeve: 57cm, Waist: 76-88cm
L: Length: 81cm, Bust: 86-92cm, Sleeve: 58cm, Waist: 78-90cm
Cotton + Spandex

SGD $23

SID006

ONE SIZE
Length: 76cm, Bust: 70-90cm, Waist: 66-86cm
Cotton Blend + Acetate + Polyester

SGD $23

SID007

ONE SIZE
Length: 76cm, Bust: 70-90cm, Waist: 66-86cm
Cotton Blend + Acetate + Polyester

SGD $23

SID009

SIZE: S / M / L / XL
S: Length: 74cm, Bust: 76cm, Waist: 66
M: Length: 75cm, Bust: 78cm, Waist: 68
L: Length: 76cm, Bust: 80cm, Waist: 70
L: Length: 77cm, Bust: 82cm, Waist: 72m
Chiffon Blend +Polyester +Lace

SGD $29

SID010

Size : S / M / L / XL
S: Length: 82, Bust: 80, Waist: 68.
M: Length: 86, Bust: 81, Waist: 72.
L: Length: 90, Bust: 82, Waist: 76.
XL :Length: 94, Bust: 83, Waist: 80.
Chiffon

SGD $31.80

SID011 (White / Black / Red)

ONE SIZE
Length: 80cm, Bust: 66cm, Waist: 64cm, Hip: 84
Cotton

SGD $20.50

SID012 (Rose / Blue / Red / Black)

ONE SIZE
Length: 64cm, Bust: 78-88cm, Hip: 84-96cm, Waist: 76-86cm
Cotton

SGD $21

SID014 (Rose / Blue / Black / Yellow)

ONE SIZE
Length: 64cm, Bust: 80cm, Waist: 76cm, Hip: 84-96cm
Cotton

SGD $20.50

SID015 (Red / Blue)

ONE SIZE
Length: 74cm, Bust: 68-88cm, Waist: 62-84cm, Hip: 84-96cm
Cotton+Lace

SGD $19.90

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PREORDER - FEMALE DRESSES

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SSD001 (Yellow / Black)

SIZE: S / M / L / XL
S: Shoulder: 38, Length: 89-100cm, Bust:86cm, Waist: 66cm, Hip: 82cm
M: Shoulder: 39, Length: 90-101cm, Bust:90cm, Waist: 70cm, Hip: 86cm
L: Shoulder: 40, Length: 91-102cm, Bust:94m, Waist: 74cm, Hip: 90cm
XL: Shoulder: 41, Length: 92-103cm, Bust:98cm, Waist: 78cm, Hip: 94cm
Cotton + Polyester

SGD $23

SSD002

SIZE: S / M / L
S: Length: 74cm, Bust: 68cm, Waist: 70cm, Shoulder: 42cm, Hip: 80cm
M: Length: 78cm, Bust: 72cm, Waist: 74cm, Shoulder: 43cm, Hip: 84cm
L: Length: 82cm, Bust: 76cm, Waist: 78cm, Shoulder: 44cm, Hip: 88cm
Lace + Polyester

SGD $22.80

SSD003 (Black / White)

ONE SIZE
Length: 74cm, Bust: 88cm, Waist: 62-68cm, Hip: 84-96cm
Cotton + Polyester

SGD $34.80

SSD004

ONE SIZE
Length: 77cm, Bust: 86cm, Shoulder: 37cm, Waist: 64-90cm
Lace + Polyester

SGD $28.50

SSD005

SIZE: S / M / L / XL
S: Length: 73cm, Bust: 85cm, Waist: 72cm, Hip: 84-112cm
M: Length: 74cm, Bust: 88cm, Waist: 76cm, Hip: 88-114cm
L: Length: 75cm, Bust: 92m, Waist: 80cm, Hip: 92-116cm
XL: Length: 76cm, Bust: 100cm, Waist: 84cm, Hip: 96-118cm
Cotton+Polyester+Lace

SGD $20.50

SSD006

ONE SIZE
Length: 80cm, Bust: 80cm, Waist: 68cm
Cotton Blend+Gauze

SGD $20.50

SSD007

ONE SIZE
Length: 80cm, Bust: 80cm, Waist: 68cm
Cotton Blend+Gauze

SGD $20.50

SSD008

ONE SIZE
Length: 80cm, Bust: 78-112cm, Waist: 70-104cm
Knitted + Polyester

SGD $23

SSD009

ONE SIZE
Length: 80cm, Bust: 78cm, Waist: 68cm
Cotton Blend + Spandex

SGD $22.80

SSD010

ONE SIZE
Length: 80cm, Bust: 78cm, Waist: 68cm
Cotton Blend + Spandex

SGD $22.80

SSD011 (Black / Grey)

ONE SIZE
Length: 80cm, Bust: 78cm, Waist: 66cm
Cotton Blend + Spandex

SGD $23

SSD012 (Black / White)

ONE SIZE
Length: 80cm, Bust: 82cm, Waist: 70cm
Spandex + Polyester + Gauze

SGD $21.80

SSD013

ONE SIZE
Length: 100cm, Bust: 80cm, Waist: 68cm
Cotton Blend + Spandex

SGD $21.80

SSD014

ONE SIZE
Length: 87cm, Bust: 98cm, Waist: 88cm, Sleeve: 26cm, Shoulder: 40cm
Cotton Blend + Polyester + Lace

SGD $23

SSD015

ONE SIZE
Length: 78cm, Bust: 85cm, Waist: 77cm
Cotton Blend + Spandex

SGD $20.50

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